Shipping Policy
Greetings from MaxCube Containers! Our commitment is to provide efficient shipping services for your convenience. Please take a moment to review our Shipping Policy.
Most orders are processed within 24 to 48 hours of placement, utilizing reliable carriers such as DHL eCommerce or USPS. The specific carrier is determined based on your location and the fastest available service.
Processing Time
We ship to all states. Upon placing an order on alphamarineoutboards.com, allow 0-1 business day for processing. Our meticulous team ensures each order is accurate and ready for shipment.
Order Cut-off Time and Handling
The order cut-off time is 5:00 PM PT, Monday to Friday or (0 to 1) Business day. Orders received before this time will be processed on the same day, while those received after the cut-off will be processed on the next business day. Please note that our working hours are from 7:00 AM to 6:00 PM PT, Monday to Friday.
Typical delivery time frames range from 5 to 7 business days; however, you may receive your items earlier. All orders come with a tracking number for real-time monitoring. Please anticipate possible delays beyond our control, such as customs or postal delays.
Your Order – What to Expect
Upon placing your order, you will receive an “Order Confirmation” email, confirming that we have received your order.
We promptly confirm with our suppliers to check the availability of your order for immediate shipment. Most pre-made containers are ready for immediate shipment, while custom orders may require a longer processing time (see Shipping Timeline below).
Once your order is confirmed and payment processed, your shipment will be on its way (unless it is a special case, as mentioned above). Tracking information will be sent on the day your order ships to the email address provided during checkout.
If you don’t receive tracking information within 4 business days from your purchase date, feel free to contact us via chat, our Contact Us page, or email sales@maxcubecontainers.com
Shipping Partners
We collaborate with trusted shipping partners to ensure the prompt and secure delivery of your containers. Our partnerships are established to provide reliable and efficient shipping services.
Estimated Delivery Time
Delivery times vary based on your location and the selected shipping method. Standard shipping typically takes 5-7 business days, while expedited options are available for a quicker delivery experience.
Order Tracking
Once your order is dispatched, an email confirmation containing a tracking number will be sent to you. Utilize this number to track your shipment in real-time and stay informed about its journey to your doorstep.
Address Verification
To prevent issues, we verify shipping information with every customer through an order confirmation sent immediately after purchase. Ensure the provided address is accurate and complete to avoid delivery complications.
Undeliverable Packages
While we aim for successful deliveries, undeliverable packages due to missing, incomplete, or incorrect destination information may incur additional costs for reshipping, invoiced to the customer.
Failed Deliveries
In cases where the addressee is not home during the delivery attempt, reattempted deliveries will follow the courier’s policies. Being available or providing alternative delivery instructions is crucial.
International Shipping
Currently, MaxCube Containers focuses on shipping within the USA. For international shipping inquiries, please contact our customer support team at +1 (252) 490-0164 or sales@maxcubecontainers.com
Customs and Duties
For international orders, customs policies and duties may apply. Customers are responsible for understanding and covering any additional charges related to customs clearance, import duties, or local taxes.
Contact Us
For further details on our privacy practices or to make a complaint, reach out to us via email at sales@maxcubecontainers.com or by mail at:
MaxCube Container
Phone: +1 (252) 490-0164
Email: sales@maxcubecontainers.com
Address: 2100 Engineer Rd, Oakland, CA 94607